FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please send it to contact@zamariwatches.com.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24 hours!

Questions

We sell high-quality Seiko watches with custom Arabic dials. These watches combine the trusted craftsmanship of Seiko with a unique Arabic design, giving you a stylish and timeless piece you won’t find anywhere else.

Yes, all of our watches are 100% authentic Seiko timepieces. We only source from trusted suppliers to make sure every watch we sell meets the highest standards of quality and originality.

Yes, we ship worldwide. No matter where you are, you can order from us. Shipping times and costs will depend on your location, and you’ll be able to see the full details during checkout.

Shipping usually takes between 5 to 10 business days. Once your order is shipped, we’ll send you a tracking number so you can follow your package every step of the way.

Yes, you can return or exchange your watch within 14 days of receiving it. The watch must be in new condition and in its original packaging. If there’s a problem, just reach out to us and we’ll help you through the return process.

Most Seiko watches are water-resistant to varying degrees. Please refer to the specific product page for details. While many can handle splashes or brief submersion, we recommend avoiding prolonged water exposure.

Keep your watch away from extreme temperatures, avoid dropping or hitting it, and clean it with a soft cloth regularly. If it's not water-resistant, avoid any contact with water.

Pre Sale Questions

We provide detailed descriptions, specs, and high-quality photos on each product page to help you choose. If you’re unsure, feel free to contact us — we’re happy to recommend a watch based on your style and preferences.

Your watch will arrive ready to wear, but you may need to adjust the time and date based on your location. It’s a simple process and we’re here to help if you need guidance.

Yes, most watches come in a Seiko box and include warranty information. If any variation applies, it will be clearly noted on the product page.

We occasionally run promotions or limited-time discounts. Sign up for our newsletter or follow us on social media to be the first to know.

Each product page lists the case diameter and strap size. Most men’s watches range from 38mm to 42mm, while women’s are slightly smaller. If you’re unsure about sizing, we’re happy to help.

Our watches come with adjustable straps or links. If it’s a bracelet-style watch, you can remove or add links easily. For extra help, contact us and we’ll guide you based on your wrist size.

We’re here to help. Just contact us via email or live chat with your style, size, or budget preferences. We’ll happily guide you to the best option.

Questions not listed? Contact Support